What should the customer know about your pricing (e.g., discounts, fees)?
My prices vary by what my client is looking for. I encourage you to reach out to me and from there, we'll talk and I will give you a competitive rate based on what your specific wants are.
What is your typical process for working with a new customer?
First thing: I get to know you! I learn about your exercise history. What have you tried before? Why didn't it work?
I learn about any issues that may limit your ability to exercise. I can and will modify everything to fit you. Tore your rotator cuff? Blew out your knee? Have some fused vertebrae? I can handle all of these things.
I learn about your lifestyle: I'll find out what is holding you back and offer "real world" solutions to remove those barriers.
What education and/or training do you have that relates to your work?
The single biggest investment I make in my business is my continuing education.
I attend conferences, purchase books and courses and anything else that will help me stay current in my industry. I pride myself on being up to date and on the leading edge of my field. I want to be secure in the knowledge that when I tell my client something, it's accurate, true and up to date.
Consider this: How can any trainer expect to get amazing results for their clients and do it in a way that has their safety at the forefront if they aren't in tune with the ever changing field of exercise physiology?
How did you get started doing this type of work?
While at the University of West Georgia, Max Hoyt managed to graduate “magna cum laude” in spite of his best efforts to the contrary. Max majored in International Economics with a double minor in Fine Liquors & cheap food.
His ability to dance all night and still be focused the next day was enough to carry him through his classes, but it didn’t help his health one bit. Considering all the “good living” he’d been doing, Max was surprised that after two years of college, he was so skinny you could see his thoughts!
A reformed party-animal and fast food junkie, Max cleaned up his lifestyle, joined a gym and was so happy with his own lifestyle change that he became a certified PT so he could help others accomplish the same changes.
14yrs later, Max is still just as passionate about helping his clients/family as when he started. Despite his sarcastic & goofy nature, he completely understands the challenges his clients face when they commit to a lifestyle change while juggling thousands of time demands every day. As a single dad and former business owner, he lives in the same world as his clients.
Max is a personal trainer & beach volleyball player who knows first hand the challenges and rewards that come from making a real, life-altering decision to bring health & fitness into your life and he is 100% committed to helping as many people as he can achieve the same success that has meant so much to him personally.
What types of customers have you worked with?
Being fortunate enough to be in the fitness industry for almost 15yrs, I've worked with a huge cross section of clientele. Kids as young as 10 and seniors well in to their 70's.
Athletes, weekend warriors and reformed couch potatoes. I've worked with people who've had serious health issues (auto immune diseases, cystic fibrosis) clients with prosthetics, deaf clients and I've worked with clients that have no limitations at all except the ones they've placed on themselves.
Describe a recent project you are fond of. How long did it take?
I've always run my own business, but I was also the Head Trainer for a fitness franchise called "Orange Theory Fitness". It's a group personal training class and that is where I trained my client with the prosthetic leg. Training her wasn't really the challenge. Training her while also running a group exercise class with 20+ people, was! It's not so much a project, but rather a great experience where I was able to modify the workouts entirely for her and do it in a way where she never felt diminished in any way but also making sure that the rest of the group didn't miss a beat either. It was a great mental exercise to run the class and give her the individual attention she needed.
What advice would you give a customer looking to hire a provider in your area of work?
Always remember this: THERE IS NO MAGIC BULLET. It takes hard work, sweat equity and self discipline to achieve fitness goals. If it was easy, we wouldn't be suffering through an obesity epedemic in this country. It's important for any perspective client to understand that hiring myself or any other fitness professional is only the start. The other thing is to realize that it's a partnership. You want to know if I'm a good trainer? If I'm knowledgeable, dedicated to your success and a great motivator? Well, I want to know if you are going to be a good client.
Are you going to implement my strategies? Are you going to be truthful with me regarding your eating habits? Are you going to show up and work hard even when you've already had a tough day? It's okay to have days when you aren't motivated, but that's when you lean on me to get you to our session.
I will guide, educate, motivate and coach anyone who is willing to put the time in.
But all I can do is give you the tools (proper workout, nutrition advice, etc..) I can't do the heavy lifting for you. It's YOU who will ultimately determine your success!
What questions should customers think through before talking to professionals about their project?
Not all trainers are the same.
For every "meat head" trainer that wants to look at themselves in the mirror while on the phone and training a client all at the same time, there are passionate, enthusiastic, knowledgable and professional trainers that take their craft seriously and have obvious pride in their work.
Our industry is like any other, there are horrible trainers, and there are great trainers. If you've had an unfortunate experience working with one of the bad ones, please reach out to me so we can discuss the best way for me to help you.