FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every event is unique, so pricing is customized based on your vision, guest count, location, and services needed. A 50% non-refundable retainer secures your date, with the remaining balance due 1 month before your event. Delivery, setup, and breakdown fees may apply depending on the location. We also offer bundle pricing when booking multiple services together.
- What is your typical process for working with a new customer?
We start with a consultation to discuss your vision, budget, and event details. After confirming your selections, we’ll provide a personalized quote, agreement, and invoice. Once your retainer is received, your date is officially reserved. From there, we’ll guide you through the planning process and ensure every detail is ready for a seamless event.
- What education and/or training do you have that relates to your work?
We have years of hands-on experience in event planning, decorating, and rentals. Our team stays up to date on industry trends while focusing on exceptional customer service, organization, and attention to detail to create beautiful, stress-free events.