FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Cleano, we offer competitive pricing with no hidden fees. We provide free estimates based on the size and needs of the space. We also offer discounts for recurring services or multiple cleanings, making it affordable to keep your home or office consistently sparkling clean. Our goal is to deliver high-quality service at a great value.
- What is your typical process for working with a new customer?
When working with a new customer, we begin by understanding their specific needs and preferences. We conduct a consultation, either over the phone or in person, to assess the space and determine the scope of work. From there, we create a customized cleaning plan and provide an estimate. Once we agree on the details, we schedule the cleaning time and get to work. We always ensure the customer is satisfied with the results before finishing the job.
- What education and/or training do you have that relates to your work?
Our team is highly trained and skilled in cleaning techniques, using the latest cleaning products and equipment. We stay updated on industry trends and best practices through ongoing training. Additionally, all our team members undergo thorough background checks for your peace of mind.