FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of your home, number of bedrooms and bathrooms, and the type of cleaning needed. We offer upfront, transparent pricing with no surprises. Recurring customers can receive discounted rates based on cleaning frequency. Additional services and special requests can easily be added to your cleaning. Have questions about your home or what service is right for you? Just reach out — we’re happy to help!
- What is your typical process for working with a new customer?
We like to keep things simple and stress-free! We start by learning a little about your home, the type of cleaning you need, and any areas you'd like us to focus on. From there we provide a clear, upfront quote and help you schedule a time that works best for you. On cleaning day, our team follows a detailed checklist to make sure your space gets the attention it deserves. After the cleaning, we follow up to make sure you're happy with the results. Our goal is to make the entire experience easy, reliable, and hassle-free from start to finish!
- What education and/or training do you have that relates to your work?
We focus on quality, consistency, and attention to detail. Our cleaning professionals follow structured cleaning checklists and clear service standards to help ensure every home receives thorough, reliable care. We emphasize proper cleaning techniques, safe product use, professionalism, and respect for our customers' homes. Our goal is to deliver a consistent, high-quality experience with every visit.