FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At VCG Logistics, we believe in clear, upfront pricing with no surprises. Here’s what to expect when you hire us. We offer free, no-obligation quotes. Just give us a few details, and we’ll provide an honest and competitive price.
- What is your typical process for working with a new customer?
At VCG Logistics, we make it easy, efficient, and stress-free from start to finish. Here’s what you can expect when you work with us: 1. We start with a brief call or online form to collect the basics. 2. You’ll receive a free, no-obligation estimate, usually the same day. For larger or more complex moves, we may schedule a walk-through (virtual or in-person) to assess. 3. Our team confirms arrival times and answers any last-minute questions.
- What education and/or training do you have that relates to your work?
At VCG Logistics, our team brings over 25 years of combined hands-on experience in the transportation, relocation, and logistics industry. While formal education is valuable, we believe the best training comes from real-world expertise, operational knowledge, and ongoing safety standards.