Mr. Appliance of Orlando
Mr. Appliance of Orlando

Mr. Appliance of Orlando

Discounts available
Discounts available
$99/service call
estimated cost


Zip code
Appliance brand

Responds in about 4 hours

Introduction: Mr. Appliance, a Neighborly company, provides speedy expert Appliance Repair service. Our service charge of $99 for sending a highly experienced service professional to your home is waived anytime you agree to have a repair performed on your appliance. We ensure that you receive an accurate quote, proper repairs with OEM parts and knowledgable, friendly service. We always provide upfront pricing (we charge by the job and not the hour), arrive during a scheduled appointment time, and guarantee our work when parts are installed. Above all else, we aim to provide phenomenal customer service, which is why we diagnose your repair in person, and we always treat your home with respect.
Overview

Hired 2 times

Serves Oviedo, FL

Background checked

Verified business

11 employees

21 years in business

Payment methods

Credit card

Social media

Facebook

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Featured Projects

9 photos

  • Ice Machine Cleaning

    Appliance Repair or Maintenance

  • Wine Coolers

    Appliance Repair or Maintenance

Specialties
Appliance type

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Reviews

Customers rated this pro highly for punctuality.

Excellent 4.9

21 reviews

5
86%
4
14%
3
0%
2
0%
1
0%

Read reviews that mention:


Thumbtack Customer

I called on the Friday after Thanksgiving. Our 6 year old refrigerator was not cooling well. Christine answered, gathered some info from me, and said she would call me right back. She was contacting a technician, who would probably suggest that we unplug the refrigerator and defrost it for 24-48 hours before they came to service it. Christine called back and said that thats what the technician wanted us to do. He would come out Monday morning to service it. Monday morning Christine called and said the technician was not able to make it, and she would get another technician to us. She did. Alex showed up, replaced the necessary parts, and our refrigerator is now as good as new! Christine was very responsive and efficient. She kept us informed. And Alex did a great job, as well. Thank you Mr. Appliance!
Mr. Appliance of Orlando's reply
Thank you so much for the glowing review. We pride ourselves on excellent customer service and being able to fix your appliances. So glad you were able to experience that with Alex as well as with our office staff! We look forward to serving you again in the future!
Dec 5, 2020
·
Review from Google
Thumbtack Customer

They were on time and covid ready. Found the issue quickly and had part here the next day. Then were on time again to repair the dishwasher. Great job washer is now working great.
Mr. Appliance of Orlando's reply
Thank you for the kind words. We look forward to serving you if you ever need appliance repair again. Have a great day!
Oct 31, 2020
·
Review from Google
Thumbtack Customer

The experience from start to finish was excellent. It was easy to set an appointment. We received confirmation via text and email. The text even included a picture of the technician. They can on-time, were very friendly and practiced proper covid safety. They ordered the part needed and it was at our house in 48 hours. They then scheduled the repair by call and the operator was friendly as well. Our same technician , Joshua, came out and repaired it very quickly. He even told me I dont have to rinse my dishes anymore as that is actually bad for the washer as it effects the sensors. I will be using them going forward for all of my repairs.
Mr. Appliance of Orlando's reply
Wow! Thank you so much for taking the time to write such a great review. We pride ourselves on our exceptional customer service and we are so glad that you experienced it! We look forward to getting to serve you and all of your appliance repair needs in the future!
Oct 26, 2020
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Review from Google
Thumbtack Customer

Joshua, my appliance technician, was so professional and tried multiple different ways to fix my fridge before costing me money by having to order another part. He was wonderful! It was also very easy to make appointments and there were within 1-2 days of calling. Definitely recommend!
Mr. Appliance of Orlando's reply
Thank you for your kind words. It is a pleasure to serve customers, and we hope that your unit serves you well for years to come.
Oct 20, 2020
·
Review from Google
Thumbtack Customer

Technician arrived promptly. Determined nothing could be done immediately, tried to get us help from the mfg and left -no charge
Mr. Appliance of Orlando's reply
We are glad you had an excellent experience with our technician. We look forward to serving you in the future!
Nov 24, 2020
·
Review from Google
Credentials
Business Verified

Mr. Appliance of Orlando verified

Background Check

Matt Webb

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Mr. Appliance charges by the job instead of by the hour and provide an accurate quote before we begin any work. If you choose not to have the repair done, you will only pay our diagnostic fee.

  • What is your typical process for working with a new customer?

    We will never attempt to diagnose your appliance problem over the phone; that is because we want our quote to be based on facts not speculation. We will show and diagnose the problem and give you an exact quote for the job.

  • What education and/or training do you have that relates to your work?

    We work on all makes and models of appliances. We also have several different options of training programs that our service professionals can access to keep their education up-to-speed.

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