FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, competitive pricing tailored to your specific roofing needs. Every home and project is different, so we provide free, no-obligation inspections and estimates to ensure you only pay for what you actually need — no hidden fees. We also offer: - Military, veteran, and senior discounts - Seasonal promotions and referral bonuses - Financing options through trusted partners - Insurance claim assistance and grant eligibility support Our goal is to make high-quality roofing affordable and stress-free, without cutting corners.
- What is your typical process for working with a new customer?
Our process is simple, clear, and customer-focused: 1. Free Inspection – We start with a no-obligation roof inspection to assess your needs. From full roof replacements down to repairs. We do it all. 2. Detailed Estimate – We provide a clear, itemized estimate with photos and honest recommendations. We will educate you about our roof, its components, and what it requires. 3. Material Selection – We help you choose the best roofing system, colors, and upgrades (we’re an Owens Corning Platinum Preferred Contractor). We offer shingle, tile, metal, flat roofing systems, and more! 4. Scheduling – Once approved, we sign the required paperwork for your city/county. Then, we schedule your project and keep you updated every step of the way. 5. Installation – Our licensed, insured crews complete your roof efficiently, clean up thoroughly, and ensure quality control. 6. Final Walkthrough & Warranty – We do a final walkthrough, explain your warranty, and remain available for any questions long after the job is done. We’re here to make your roofing experience stress-free and professional from start to finish.
- What education and/or training do you have that relates to your work?
Our team is trained and certified by Owens Corning, and as a Platinum Preferred Contractor, we meet the highest standards in the roofing industry. We also hold certifications in roof safety, installation techniques, ventilation systems, and storm damage assessment. In addition, our leadership regularly attends national training conferences, including the Owens Corning Roofing Conference, to stay current with the latest materials, code requirements, and technology. We believe in ongoing education so we can deliver the best workmanship, warranties, and customer service in the industry.