FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing with a focus on value and quality. We have a two-hour minimum for all cleaning appointments to ensure we can complete the job thoroughly. We proudly offer military and senior discounts as a thank-you to those who have served and supported our community. There are no hidden fees—just honest, reliable service you can count on!
- What is your typical process for working with a new customer?
Our process with new customers is all about making you feel comfortable and ensuring we’re fully prepared to do the job right. We typically start with a walk-through at least one day before your appointment. This helps us get an accurate feel for your space, understand your needs, and ensure we bring the right tools and cleaning products for the job ahead. During the walk-through, we’ll also answer any questions you may have, explain what to expect, and go over any special requests or areas of concern. This thoughtful preparation helps us deliver the best possible results—on time and with care.
- What education and/or training do you have that relates to your work?
We both spent years working for major cleaning companies, where we gained hands-on experience and completed formal training, including company-required instructional videos on proper cleaning techniques, safety, and product usage. That foundation gave us the skills and confidence to branch out on our own—bringing professional-level service with a more personal, caring touch. With over 20 years of combined experience, we’ve learned what really works and how to deliver consistent, high-quality results our clients can trust.