For almost twenty years we have had no fewer than four property management companies manage our six single family homes in Holiday and New Port Richey, Fl. On first look, one may ask—why so many companies? What happened? Can't you find just one to satisfy all your management needs and stick with them, thereby creating a long-term relationship? Well... guess not! Our track record does not indicate that. We think what happened can be summed up in just a few words; broken promises and commitments, lack of knowledge of the rental markets, the mistaken notion that collecting rents automatically makes them a property manager, and poor ability of tenant selection, just to name a few. Adding to the challenge is that we are 2900 miles away on the opposite coast which made it difficult for us to periodically go on site for a first hand look at what is going on with the properties. Hmm... when the cat's away—the rats will create havoc! The final straw was the company we had before we discovered Great Jones... what a boondoggle that company "X" turned out to be! Then, to find a new company, we left no stone un-turned. We were determined to not have that happen again. We interviewed company after company and then re-interviewed them again. Great Jones was a part of this mix of companies. Our first contact was with Christoper Ladd. We both had numerous phone conversations with Christopher. It was actually weeks from the initial contact that we decided to go with Great Jones. Christopher we think was a very decisive factor to go with Great Jones. He was always upbeat, informative, conversant, professional, and consistent. We just got a sense that he was really a good guy and perhaps this reflected the overall environment of Great Jones. We were correct in our assessment. Indeed, we made the decision to go with Great Jones and not long after we became acquainted with Barbie Freire and some of the other staff. They all seemed to represent the same mindset and culture... all very helpful, professional, and cordial. Great Jones has a really good 'IT' framework. Great web technology. Statements accessible online as well as work orders, financial statements, etc. Furthermore, Great Jones has very fair reasonable fees, and very reasonable client/management agreements. Barbie has served mainly as our 'go-to' person and she is always accessible, conversant, and ready to step up with any questions or issues we may have. We really appreciate that. We look forward to having a long-term relationship with Great Jones and we would invite other homeowners to give them a good look should they have a need for a management company.
J.D. & Terri Mitschke