FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fixed and transparent pricing based on the size of your property and the type of cleaning you need. There are no hidden fees—everything is included (supplies, equipment, and labor). Our rates are fair. We also offer a 10% discount for biweekly clients and a 15% discount for weekly clients.
- What is your typical process for working with a new customer?
1. we carefully listen to your needs and answer all of your questions. 2. We provide a clear and personalized quote, based on the size of your space and the type of cleaning needed. 3. We schedule the best day and time for you, whether it’s a one-time service or recurring cleaning. 4. We arrive on time and complete a thorough, detailed cleaning with care and attention to every detail. Finally, we follow up to ensure your satisfaction and we’re always available for any feedback.
- What education and/or training do you have that relates to your work?
we have 7 years of experience in the cleaning. Over the years, I have completed courses and hands-on training to improve my cleaning, organizing, and sanitizing skills, including the proper use of products for different surfaces to avoid stains and damage. I work with attention to detail, safety, and quality to always deliver the best results.