FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing includes competitive rates with no hidden fees. We offer discounts for packages and repeat customers. Delivery and setup fees apply based on location and order size. Contact us for a customized quote and special promotions.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer is straightforward and personalized: 1. Initial Consultation: We'll start with a consultation to understand your event needs, preferences, and budget. 2. Proposal & Quote: Based on our discussion, we'll provide a detailed proposal and quote outlining the services and rental items we recommend. 3. Review & Adjustments:We'll work with you to review and adjust the proposal as needed to ensure it meets your expectations. 4. Contract & Deposit: Once you're satisfied with the proposal, we'll send a contract for you to sign and request a deposit to secure your booking. 5. Event Planning & Coordination: We'll coordinate all the details and logistics to ensure everything is ready for your event, including delivery and setup. 6. Event Execution: On the day of the event, our team will handle the setup and ensure everything runs smoothly. 7. Post-Event Follow-Up: After the event, we'll follow up to gather feedback and ensure you're satisfied with our services. We strive to make the process as seamless and stress-free as possible for you.
- What education and/or training do you have that relates to your work?
Our team at Funfetti Party Rentals and Decor is highly qualified and experienced in the event planning and party rental industry. Here are some key highlights of our education and training: 1. Event Planning Certifications: Our team members hold certifications from recognized event planning organizations, ensuring they are well-versed in the latest trends and best practices in the industry. 2. Design and Decor Training: Our design team has undergone specialized training in event decor, floral arrangements, and balloon artistry, allowing us to create stunning setups tailored to your theme. 3. Customer Service Excellence: We prioritize customer satisfaction and have completed extensive training in customer service to ensure we provide a friendly, professional, and responsive experience. 4. Safety and Equipment Handling: Our staff is trained in the safe handling and setup of all rental equipment, ensuring that your event is not only beautiful but also safe and compliant with all regulations. 5. Hands-On Experience: Beyond formal education, our team has years of hands-on experience in planning and executing a wide variety of events, from intimate gatherings to large-scale celebrations. This combination of formal education, specialized training, and practical experience enables us to deliver exceptional service and make your event truly memorable.