Tiago Silva
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About
My main objective is my client's satisfaction, they are the ones that drive me, that's why they are valuable. Each job is unique, personalized. Guaranteed delivery of excellent work.
Overview
Hired 5 times
1 employee
11 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Project type
Toilet replacement
New toilet installation
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.7
10 reviews
5
90%
4
0%
3
0%
2
10%
1
0%
Read reviews that mention:
Bridget H.
Aug 30, 2022
Hired on Thumbtack
Tiago did an awesome job installation my white subway tile backsplash. He was on time and professional. My contractor was also impressed with the quality of his work.
I will definitely be using him for another tile project soon!
Details: Kitchen • Backsplash • 51 - 100 sq ft • Porcelain • Yes, I already have the tiles
Tile Installation and Replacement
Steve h.
Oct 18, 2022
Hired on Thumbtack
Hire him!
Tiago responded to my request promptly. He was able to come out the following morning to provide a reasonable quote. That same afternoon he started my project and finished the following day.
He did tile work on my front porch and it turned out great. He kept the worksite clean and communicated often. Before and after pictures attached (greenery on the wall was done by myself, not Tiago)
Details: Entranceway • Floor • 51 - 100 sq ft • Concrete • Porcelain • Yes, I already have the tiles
Tile Installation and Replacement
Chris H.
Oct 17, 2022
Hired on Thumbtack
Tiago responded quickly, came out to my house and gave me a fair estimate to tile a 110 so ft balcony. He finished the job within 2 days and did quality work. I was pleased with the results and would use him again
Details: Floor • 101 - 200 sq ft • Concrete • Ceramic • Yes, I already have the tiles
Tile Installation and Replacement
Lara B.
May 10, 2022
Tiago did 6 bathrooms for me when my builder was delayed. His work was perfect and on time. He was extremely responsible and dependable.
Bryant a.
Nov 14, 2022
Hired on Thumbtack
We hired Tiago to complete an unfinished tile job. His tile work is good. We also needed our kitchen demoed, ceiling / walls re-plastered, common areas painted, add 2 outlets and replace a small area of drywall. The kitchen demo went well. But after that everything went down hill.
Tiago does not speak English at all. He speaks Portuguese and uses Google translator to communicate. Since we live in S.Florida, this is very common. We explained to Tiago that we would like to put this in writing so there is no confusion. He was unable to produce an itemized invoice. He just quoted a price and agreed to complete the necessary items.
Not only did Tiago, not complete the items he agreed to complete, he also did an extremely poor job on sanding and plastering. He complained about the ceiling being painted and that's the best he could do, although he said he could do it and was paid $2500. I have attached pictures of his work. When I reached out to explain that I did not like the plastering and paint job. He actually plastered the ceiling without removing the recessed lights. (Who does that!?) When confronted about the poor workmanship and communication, Tiago became combative and said that he wasn't doing anymore work, and he did what we paid him to do. This was a lie. We went back and forth in WhatsApp sending him all the text messages, showing proof of his confirmation. We even asked him about the Backsplash and he said he didn't agree to that either! WTF! We spoke to Tiago about backsplash about 4 times. But he denied it , even though we showed proof via text. Tiago, didn't make any attempts to make us happy or provide a reasonable resolution. He stopped communicating through WhatsApp. So no we are left with a job undone. We had to hire new guys to complete what he refused to do.
From this point on, we will never hire someone who doesn't speak English! The lack of proper communication caused too many problems. When we went over the scope of the work to be done, Tiago just nodded yes, although we now realize he had no idea what we were talking about.
If you have a small job, you may get what you paid for, but if it's a 2-3+ part job, LOOK ELSEWHERE!
Also, since he ran away, he didn't clean up, do a final walk through, and left our new tile full of paint and plaster that we now have to clean up. Nice guy but Very unprofessional!! Learn from our mistake and don't do it!
Details: Hallway • Entranceway • Kitchen • Living room • Floor • 401 - 500 sq ft • Concrete • Porcelain • Yes, I already have the tiles
Tiago Silva's reply
Hello Bryant! Thank you for your review !
I'm sorry that your experience was not positive.
I will contact you to clarify further and find a solution.
Customer satisfaction is my priority.
Tile Installation and Replacement