FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are currently running a few specials, a 20% off friend or family referral and a 10% off first time cleaning session, prices varies based on requirements and location.
- What is your typical process for working with a new customer?
We typically begin with gathering details about your home or business, conducting a walkthrough if necessary, and answering general questions about additional cleaning needs and expectations for your session. This is followed by a job quote, then once accepted, we book a convenient time to provide the cleaning service. The day of service clients receive a final payment invoice and a phone call to confirm their satisfaction.
- What education and/or training do you have that relates to your work?
We have been cleaning for the past three years. The owner has personally been cleaning since her youth, she started as a teenager cleaning with my grandmother, who worked as a housekeeper. Our company has successfully completed jobs cleaning apartments, homes, business offices, medical offices, and warehouses.