The IT Guys LLC
The IT Guys LLC

The IT Guys LLC

Top Pro

contact for price

Online now

Introduction: At The IT Guys, we focus on the customer and make sure that the customer comes first. I never cut corners, when doing computer repairs. I specialize in virus removals, remotely. New computer setups, software installs, and troubleshooting applications that are current. I know all Windows products and work on mobile devices. I can do extensive PowerShell scripting, to automate anything that you might be interested in doing. I am passionate in making sure, people are able to use their PCs in safe environment. We are professionals, this is all we do and we do it for a living. We specialize in doing IT-related items and/or anything that comes out of the electrical outlet. We are now open in Boynton Beach, FL we are going to be able to service more customers, that need IT needs down south! We now can take older macs that CANNOT be patched anymore and install the most recent patches for the MacOS. The ONLY catch is if you try to call Macintosh for support. They will NOT support the PC. However, we do support Macs and help customers with them, so that is an awesome backup! We service a lot of software and hardware issues. Here is a small example of what we troubleshoot. We are offering Windows 11 classes to people who are brand new to Windows 11. As time goes on we will all have to use Windows 11 here soon enough. There were a ton of changes and we are offering classes, to help aid in a smoother transition to Windows 11. For the holidays! We offer at-home computer-building services, for that gamer in your family! **SAME DAY FIXES** (As long as parts are in stock) - Windows not booting at all. - PC not turning on at all, figuring out what is wrong and resolving the issue. - Microsoft Windows 7/8/8.1/10/11 - Windows Server 2008R2, 2012, 2016, 2019, 2022. - Extremely detailed PowerShell scripter and Automation. - Office 365 - All Office suite applications - We can usually troubleshoot, other software issues. - Computer Freezing / Boot loops. - Office setups (for working remotely) - Hardware installs (anything) - PowerShell scripts (Anything I can automate lots of things) - Unifi Network Products - Anything else in Windows. - Remote Support for pretty much everything, on the Windows side. - 1-1 Disk local copies and restore files back on the disk. - Data copies. - Active Directory We offer business packages for a flat support fee for the month and remote services to make sure your PCs are patched and compliant every single month. If you are new to Florida, we welcome you with open arms into the area! We help many people each and every day move and get setup. Just like they were in the prior state/home. We offer to recycling of older computer hardware, in small amounts for pick up for $30.00. We do data recovery services if there is a drive and/or drives in PCs that no longer turn on. We have the tools to attempt to pull that data off of the disk. We can transfer the data over to a local USB drive, so you can get your files back. We provide Remote management services for businesses and smaller businesses. We can remotely manage your PC's and make sure that they are up to date on patching and maintained to the best of their ability on a daily bases. Same day turn around!!! ( As long as parts are not needed ) **PLEASE!! If the computer needs to be physically repaired or "touched" by someone, please make sure I am in your area.**
Overview

Current Top Pro

Hired 280 times

Serves Vero Beach, FL

Background checked

2 employees

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2023

Featured Projects

35 photos

  • New Office Setup - Boca Raton 2024

    Virus Removal Services

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

89 reviews

5
94%
4
5%
3
0%
2
0%
1
1%

Read reviews that mention:


pro avatar
Jerri S.
4 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Randy is the best! Knowledgable and highly responsive. As he worked on my computer issues, I never had any doubt that my data would be safe. With Randy, you can be comfortable that your computer is in good hands.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Gene V.
Mar 12, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I was exceptionally pleased with the IT Guys, particularly Randy who responded to my request immediately. He was at my house in less than 30 minutes, analyzed my problem and quoted me a price. He said he would return it in 24 hrs which he did. He was friendly, informative and I could see he knew exactly what he was doing. I would highly, to the tenth degree, recommend the IT Guys to anyone and would continue to call on thier services if I need them.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Ron K.
Mar 6, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Randy is a pro's pro! I switched from a PC to a Mac and Apple made it seem that transferring all data would be a breeze. Well, I learned, at least in my case, that not to be the case. I had some custom programs (eg. Outlook), which were requisite to my moving to a Mac that would not format properly. Thankfully, I found Randy. He navigated around the issues seamlessly and had me up and running exactly as I'd hoped he would. Randy's a 10 of 10 in my three top boxes....work quality, professionalism and responsiveness....and competitively priced to boot! I unconditionally recommend Randy and his company as your IT partner.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Stephanie T.
Jan 31, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I needed someone able to help my disabled uncle fix his computer. I am 1400 miles away and was unable to help. I contacted the IT Guys LLC and they were able to travel to him in person and help him that same day. They were lifesavers. Also, they were super affordable for the quality of service provided.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Michelle M.
Jan 5, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Randy responded promptly and he came out the following day. After many months of trying to figure out why my wifi speakers were not working properly, Randy figured out and fixed my issues. I am extremely happy with the service as I have not had issues since. He also seems to be very honest. I would highly recommend him.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Background Check

Randy Olsen

FAQs

  • How did you get started doing this type of work?

    Back when I was 10 years old. Started taking PCs apart and putting them back together.

  • What types of customers have you worked with?

    Business, Small Business and normal everyday residential customers.

  • Loading