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Five Star Helpers LLC

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Introduction: Hi! My name is Joana. I am married, and have a 4-year-old son. Throughout my life, cleaning was not just working or a chore but also one of my passions and a stress releaser. As a mother and wife, I know all the struggles and challenges of keeping up with cleanliness and organization. And as an employee, I know how important it is to have a clean, sanitized, safe, and organized office to work and how that impacts your productivity. With that in mind, and with over 15 years of experience, I decided to open my cleaning company to help make your day easier and your environment more safe and comfortable. I really like what I do, but the best part is seeing the smile on my clients' faces, which is genuinely gratifying and always makes me give my best and do a five-star cleaning service." ⁠ .⁠ ⁠ 💓We appreciate all our clients, each one of you! It is truly gratifying to have you here. Hope we see you again soon! ⁠

Overview

Hired 35 times

Background checked

2 employees

5 years in business

Payment methods

This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram

Featured Projects

12 photos

Specialties

Property type

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

26 reviews

5

100%

4

0%

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Read reviews that mention:

Alicia F.

Mar 22, 2023

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Hired on Thumbtack

Five Star Helpers did an awesome job cleaning my home. They were extremely polite, punctual, and thorough. They cleaned from top to bottom and got in all the little and high spaces. I will definitely use their cleaning services again. I am very happy with how my home was cleaned.

Details: 4 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Oven cleaning • Fridge cleaning • No pets in home • Just once

House Cleaning

Mark H.

Mar 7, 2023

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Hired on Thumbtack

Wow was extremely satisfied how Joana cleaned my home. She took her time everything was moved and vacuumed. When she was done my house looked and smelled clean. The bathrooms reminded me of a five star hotel how all towels were folded and placed just right, toilet paper roses and bow tie Kleenex box. Joana communicated with me the day before she came and again the morning of the day she was coming. We are so far very happy we found Joana!

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Every 2 weeks

House Cleaning

Cody C.

Nov 3, 2021

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Hired on Thumbtack

Five Star Helpers did a FANTASTIC JOB!!!! They did a deep clean on our house and the ladies were exceptional! The house is just sparkling after they left! After they cleaned, we decided to cancel our other cleaners and hire them every two weeks to be our house cleaners! Responsiveness was fast, and the owner even called after they came to see if we were happy! This is the best cleaning service and we look forward to using/ working with them for many years to come! :)

Details: 3 bedrooms • 4 bathrooms • Standard cleaning • Fridge cleaning • Window cleaning (interior) • Pets in home • Every 2 weeks

House Cleaning

Mike I.

Feb 21, 2021

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Hired on Thumbtack

I am so glad we hired Joana with Five Star Helpers. If I could give her a 10 Star rating, I would. I relocated for a new job and needed my place cleaned before I turned the keys into the landlord. Joana went to work and 3 hours later, the place looked better than it did when I first moved in. My landlord showed up and was blown away at how great it looked. Thank you Joana for a great job and quick response. I will definitely be using her in the future

Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • Oven cleaning • No pets in home • Just once

House Cleaning

Robert G.

Feb 20, 2021

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Hired on Thumbtack

Joana did an awesome job of cleaning my home and recommended areas to be cleaned that no other cleaners have addressed before. Looking forward to further visits from Five Star Helpers LLC.

Details: 4 bedrooms • 3 bathrooms • Standard cleaning • No pets in home • Every 2 weeks

Five Star Helpers LLC's reply

Thank you 🙏

House Cleaning

Credentials

Background Check

Joana Oliveira

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I always look at the customer's side, I try to put a price that is good for both. Often in the first cleaning I charge a higher amount due to the work, if the customer chooses to continue, a discount will be given on the next cleaning.
What is your typical process for working with a new customer?
What is your typical process for working with a new customer?
What education and/or training do you have that relates to your work?
I am always cordial and sweet with my clients even with other people. I think education is first in our lives.

Five Star Helpers LLC

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