Hi! My name is Joana. I am married, and have a 4-year-old son. Throughout my life, cleaning was not just working or a chore but also one of my passions and a stress releaser. As a mother and wife, I know all the struggles and challenges of keeping up with cleanliness and organization. And as an employee, I know how important it is to have a clean, sanitized, safe, and organized office to work and how that impacts your productivity. With that in mind, and with over 15 years of experience, I decided to open my cleaning company to help make your day easier and your environment more safe and comfortable. I really like what I do, but the best part is seeing the smile on my clients' faces, which is genuinely gratifying and always makes me give my best and do a five-star cleaning service."
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💓We appreciate all our clients, each one of you! It is truly gratifying to have you here. Hope we see you again soon!
Overview
Hired 35 times
Background checked
2 employees
7 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
34 reviews
5
97%
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Read reviews that mention:
Cody C.
Nov 3, 2021
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Hired on Thumbtack
Five Star Helpers did a FANTASTIC JOB!!!! They did a deep clean on our house and the ladies were exceptional! The house is just sparkling after they left! After they cleaned, we decided to cancel our other cleaners and hire them every two weeks to be our housecleaners! Responsiveness was fast, and the owner even called after they came to see if we were happy! This is the best cleaning service and we look forward to using/ working with them for many years to come! :)
Details: 3 bedrooms • 4 bathrooms • Standard cleaning • Fridge cleaning • Window cleaning (interior) • Pets in home • Every 2 weeks
House Cleaning
Alicia F.
Mar 22, 2023
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Hired on Thumbtack
Five Star Helpers did an awesome job cleaning my home. They were extremely polite, punctual, and thorough. They cleaned from top to bottom and got in all the little and high spaces. I will definitely use their cleaning services again. I am very happy with how my home was cleaned.
Details: 4 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Oven cleaning • Fridge cleaning • No pets in home • Just once
House Cleaning
Mark H.
Mar 7, 2023
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Hired on Thumbtack
Wow was extremely satisfied how Joana cleaned my home. She took her time everything was moved and vacuumed. When she was done my house looked and smelled clean. The bathrooms reminded me of a five star hotel how all towels were folded and placed just right, toilet paper roses and bow tie Kleenex box. Joana communicated with me the day before she came and again the morning of the day she was coming. We are so far very happy we found Joana!
Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Every 2 weeks
House Cleaning
Robert G.
Feb 20, 2021
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Hired on Thumbtack
Joana did an awesome job of cleaning my home and recommended areas to be cleaned that no other cleaners have addressed before. Looking forward to further visits from Five Star Helpers LLC.
Details: 4 bedrooms • 3 bathrooms • Standard cleaning • No pets in home • Every 2 weeks
Perfect Palace's reply
Thank you 🙏
House Cleaning
Joshua C.
Dec 11, 2020
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Hired on Thumbtack
Five Star Helpers went above and beyond my expectations. They were friendly, very professional, and really cared for me as a client. Everything was cleaned thoroughly and efficiently. I would recommend to anyone wanting the best cleaning service for their home.
Details: 2 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Just once
House Cleaning
Credentials
Background Check
Joana Oliveira
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I always look at the customer's side, I try to put a price that is good for both. Often in the first cleaning I charge a higher amount due to the work, if the customer chooses to continue, a discount will be given on the next cleaning.
What is your typical process for working with a new customer?
What is your typical process for working with a new customer?
What education and/or training do you have that relates to your work?
I am always cordial and sweet with my clients even with other people. I think education is first in our lives.
