FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free in-home estimates with honest, upfront pricing — no hidden fees or surprise charges. Pricing depends on the square footage and condition of the tile and grout. We provide a detailed written quote before any work begins so you know exactly what to expect. We also offer bundle discounts when combining services like cleaning plus sealing.
- What is your typical process for working with a new customer?
We start with a free in-home consultation where we assess the condition of your tile and grout, discuss your goals, and provide a written estimate on the spot. Once approved, we schedule the job at a time that works for you. On the day of service, we prep the area, complete the work, and do a final walkthrough with you to make sure everything meets your expectations before we leave.
- What education and/or training do you have that relates to your work?
Our lead technician has over 15 years of hands-on experience in tile cleaning, grout restoration, regrouting, and sealing. We've completed advanced training in color sealing techniques, natural stone care, and commercial-grade equipment operation. We stay current with the latest products and methods in the industry to deliver the best results possible.