FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At LB Cleanup Services, our pricing reflects the quality and thoroughness of our professional cleaning services. We offer competitive rates tailored to the specific needs of each client. For ongoing services, we provide discounts based on the frequency and scope of the cleaning services. Our prices are transparent, with no hidden fees.
- What is your typical process for working with a new customer?
Our process for working with new customers starts with an initial consultation to understand their specific cleaning needs. We conduct an on-site visit (if needed) to assess the property and discuss any special requirements or preferences. Based on this assessment, we provide a detailed cleaning proposal outlining the scope of work, schedule, and pricing. Once the proposal is approved, we schedule the cleaning services and ensure clear communication throughout the process. Our goal is to establish a strong, professional relationship and exceed customer expectations from the very first service.
- What education and/or training do you have that relates to your work?
Our team at LB Cleanup Services is comprised of highly trained professionals with extensive experience in the cleaning industry. We continuously invest in training and development to stay updated with the latest cleaning techniques, products, and safety protocols. Our staff undergoes rigorous training in specialized cleaning methods, including deep cleaning, sanitization, and the use of eco-friendly products. Additionally, our management team has backgrounds in hospitality and customer service, ensuring a seamless and satisfying experience for our clients.