FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
NEMT-non emergency medical transport starts at $16 per trip and is mileage based. FACILITY transfers start at $25 per trip and is mileage based EXECUTIVE CAR starts at $25 per trip and is mileage based additional fees -before or after hours -weekends/holidays -events -wait time -companion care
- What is your typical process for working with a new customer?
Customers have multiple options of communication with our scheduling team. 1. Email us 2. Call our dispatch office or 3. Visit us @ EasyRiderTransport.com All three of these methods will allow you to schedule your upcoming ride
- What education and/or training do you have that relates to your work?
All of our drivers are CPR and first aid certified through the Red Cross. All of our drivers complete a Certified Transportation Specialist course All of our staff has been through thorough motor vehicle and criminal background checks.