FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A-la-carte based services! Everyone hates paying for services or products they don't want just because they are in a package. That's why we have thrown out the idea of packages and itemize every invoice to order from our clients. You get as much or as little help as you want planning your event, because we believe no client is the same.
- What is your typical process for working with a new customer?
We typically recommend people fill out a short event questionnaire located on our homepage of our website. It gives us all the details we need to accurately quote for your event. From there our client's personalized estimate is sent over and approved. Once retainer is paid & contract is signed the fun part begins! We move into our creative phase where we will sit down with our clients (zoom or in person) for a design consultation to work out all the details of your event! Our work begins and you relax and know your event is under control!
- What education and/or training do you have that relates to your work?
The JWOW Team has been doing events for years. From huge non-profit Chairty galas and golf tournaments to high school reunions, baby showers, weddings, and birthday parties. We've done it all! In addition to servicing all types of events the JWOW Team does everything from coordination and planning to staffing, design, and even custom projects. Each member of the JWOW Team comes to the table with different talents, which makes us the perfect fit to make your vision come to life!