Vortex Roofing & Construction

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Introduction

Vortex Roofing & Construction, led by seasoned roofers with over two decades of experience, has earned a well-deserved reputation for excellence, reliability, and craftsmanship. With meticulous attention to detail and an unwavering commitment to quality, Vortex Roofing & Construction is the trusted choice for both residential and commercial roofing needs. Our state-of-the-art equipment, skilled team, and dedication to customer satisfaction ensure roofing solutions that stand the test of time. Experience the assurance of working with a reputable and reliable business—choose Vortex Roofing & Construction for all your roofing needs.

Overview

Hired 342 times

Background checked

3 employees

11 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2018

2017

Projects and media

63 photos

Projects and media

63 photos

Specialties

Current roof material

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

110 reviews

5

89%

4

4%

3

0%

2

1%

1

6%

Read reviews that mention:

James H.

5 days ago

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Hired on Thumbtack

I was pleased with Jorge, he was very polite and got right to work inspecting the job and gave me a fair price! I said go for it and he got the materials he needed and he and his helper ( i think his name was Justin) they had my roof repaired in 2 hours! Thanks guys!

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

KJ L.

Oct 24, 2024

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Hired on Thumbtack

Matthew arrived on time and communicated well, explaining what was needed after an evaluation. My tile roof just needs a minor repair for several pieces, and overall, the roof is still in good condition. I am impressed by Matthew's honesty and professionalism. He did a satisfactory job, and we are at peace of mind.

Details: Shingles or tiles need to be repaired or replaced • Rain gutter(s) need to be repaired or replaced • Two-story building • 11 - 20 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Nathalie C.

May 11, 2024

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Hired on Thumbtack

I can't say enough great things about Matthew and his guys at Vortex Roofing & Construction! Less than 1 minute after I submitted my proposal request via Thumbtack, I was receiving a call from Jorge and discussing my issue: I had a leak above a window and there was a weird off-ridge vent above the window that I suspected was involved in the problem. He arranged for his son, Matthew, who handles the southern portion of their territory (I'm in South Lake County, FL) to come the next day and take a look. Throughout this whole process, both were extremely responsive and pleasant. After that, I dealt with Matthew exclusively. What a gem! He was so professional, explained everything clearly, and was honest and didn't try to upsell me, while still making sure I knew that there might be more issues uncovered as the work was being done. It turns out that the off-ridge vent was not only NOT installed up to code (way too low on the slope), but was NOT needed at all (the attic is self-ventilated via the ridge vents and the soffits) and was definitely the cause of my leak due to poor workmanship from the original roofers. I also asked him to check the rest of the roof for additional issues and he found that the end caps had never been installed on my ridge vents and that I had multiple exposed and corroded fasteners at the vents, which are a conduit for moisture infiltration, and prepared a proposal that included everything. I felt it was very reasonable, considering what needed to be done. I ran his proposal and what he told me, as well as the pictures that he sent me, by a professional engineer who is also a registered roof observer (you can't be too cautious!), who confirmed everything Matthew had said. No one had ever seen a vent installed that way! We agreed the vent needed to come off. Less than 24 hours later, Matthew returned with his crew to take care of everything, because he was concerned with the rain forecast we have for next week, as was I. They did a great job, even checking on an additional thing I thought I had spotted in a photo he had sent me, to reassure me it was not an issue and nothing needed to be done. Talk about honest. They also cleaned up after themselves before leaving. This is long, but I did say I couldn't say enough great things about them! Matthew was never impatient about all my questions, and even agreed to come later than planned when I discovered that my city's code requires that outside construction/repairs start after 9 am on Saturdays, but I texted him late on Friday night. After having had bad experiences with roofers in the past, I had been very gun-shy about calling anyone, until I saw an ad about Thumbtack on TV and I'm so happy I downloaded the app and saw all the great reviews other people left about Vortex Roofing. What a relief to have had this problem taken care of and to have found my roofer people for life :) Note that Vortex does accept credit cards but there is a 3.5% surcharge for that, which is the credit card company fee. The proposal comes with the roofer license (which you should always check independently via the MyFloridaLicense site) and their workman's comp insurance info, which is great.

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Vortex Roofing & Construction's reply

Thank you for such a great review and being such an amazing client Nathalie! It was an absolute pleasure to be able to handle that repair for you! We look forward to helping you or anyone else that needs our roofing services! Wish you all the best. Vortex Roofing Solutions

Roof Repair or Maintenance

Lourdes M.

Apr 27, 2024

·

Hired on Thumbtack

Details: Flashing needs to be repaired or replaced • Single-level building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Vortex Roofing & Construction's reply

Roof Repair or Maintenance

Juan Q.

Apr 19, 2024

·

Hired on Thumbtack

Vortex was great! I had a leak coming from around chimney area. They came observed and inform me I needed flashing along with other repairs. The chimney was not straight either. They took out rooted wood and replace with fresh wood. They reinforced the chimney and did all the flashings and the metal around chimney which is to code now. I have no complaints just that it was an unexpected expense. Antonio & Jorge were both great guys. If you need any repairs , these are your guys. GOOD LUCK, Thank you vortex for great job. I will def be calling you again with any other roof issues. Hopefully not anytime soon lol.

Details: Shingles or tiles need to be repaired or replaced • Flashing needs to be repaired or replaced • Single-level building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Vortex Roofing & Construction's reply

Thank you Juan for the 5 star review! We’re very happy we were able to get this job completed and you were happy with the results!

Roof Repair or Maintenance

Credentials

Background Check

Jorge Perez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are very fair, we will evaluate work to be done and price it accordingly. We always work with customers budget.
What is your typical process for working with a new customer?
meet customer and get information on the project they are interested in and provide them a detailed estimate.
What education and/or training do you have that relates to your work?
I have been in the roofing business for over 15yrs. I have received substantial training throughout the years regarding many roof application from residential to industrial roofing.

Vortex Roofing & Construction

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