JW's IT Services, LLC

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Introduction: If you've heard of "Mike makes it Right" on the Mike Holmes home repair TV show, then think of us in the same respect for IT! There may be more than one acceptable way of doing many things, but there is usually a best practice (and with good reason), which is what we enjoy putting into place! And if we don't know something, we won't pretend to, either; rather, we’ll simply work to get it done. :)

Overview

Hired 5 times

Background checked

2 employees

19 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Zelle.

Featured Projects

3 photos

Reviews

Customers rated this pro highly for punctuality, value, and professionalism.

Great 4.8

5 reviews

5

80%

4

20%

3

0%

2

0%

1

0%

Angelena L.

Oct 9, 2018

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Hired on Thumbtack

Details: Commercial (Office) • Technology support • Router • The network technician travels to me

Network Support Services

FRANCIS S.

Aug 1, 2015

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Hired on Thumbtack

Jeff Barnum did an excellent job. He was prompt, amiable and restored my 'ailing' computer quickly.

Computer Repair

William l.

Oct 16, 2015

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Hired on Thumbtack

Initially we were impressed with the clarity and completeness that Jeff Barnum used in describing how he would address our computer problem in his initial proposal.. He was very responsive and quickly we were able to schedule a time to have the repair completed. Jeff was very personable and knowledgeable, and quickly identified the problem, and executed an effective repair. And the cost was quite reasonable.

Computer Repair

Diane b.

Jul 31, 2016

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Hired on Thumbtack

I have only had one session with Jeff and his skills are abroad. He is knowledgeable and a good listener. He absorbs at what skill level you are and then from there sets a plan. We are scheduled for more sessions and I look forward to gaining knowledge and confidence to keep learning and retaining information. Diane

Computer Lessons

Shirley G.

Jan 2, 2018

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Hired on Thumbtack

he "waved his magic wand" and the problem with my computer was resolved over the phone. I would recommend him.

Details: PC • Desktop • Computer not turning on • The computer technician travels to me

Computer Repair

Credentials

Background Check

Jeff Barnum

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Typical rates for small businesses are some of the lowest in the area--and for this level of quality, I feel are unbeatable. I typically charge $75 per hour for small businesses, and $50 for the occasional home user.
What is your typical process for working with a new customer?
I will listen to a customer's issues, try to pin down the specific need, cause, or beginning of the issue, and then visualize the environment or attempt to verify the problem.
What education and/or training do you have that relates to your work?
I have several traditional field certifications, both "vendor" and "vendor-neutral". These include CompTIA A+, Network+, and Server+, as well as Microsoft MCSA and MCP/MCTS certifications.

JW's IT Services, LLC

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