My front and back yard were severely overgrown. It looked like a meadow, that's how bad my back yard was. Upon looking at the job, Kathy increased the bid, which is perfectly understandable considering how much more work needed to be done. (I expected to be charged a higher rate due to the sheer volume of work) We arranged for the job to be done on a certain day. Kathy called the evening prior to explain another job was taking longer than expected, and she wouldn't be able to do the job as originally planned. She asked if I would have a problem with being rescheduled. I was very impressed that she took the time to personally call me and explain the reason for the delay. We rescheduled for the next week. Kathy showed up exactly when she said she would be there, not a minute later. The work that needed to be done included mowing the front yard, mowing my back yard, cutting down palm tree branches, cutting down small saplings, removing vines from along my fence line (which turned out to be poison sumac), trimming the shrubbery alongside my house, and spraying herbicide on the weeds sprouting up through my cement driveway. A lot of work in this Florida heat! She did an amazing job and I have no problem recommending her services.