FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As an appliance repair business, our pricing may vary depending on several factors, including the type of appliance, the complexity of the repair, and the cost of replacement parts. Different appliances have different repair needs and may require different parts, which can affect the overall cost of the repair. We strive to provide fair and transparent pricing for our services, and we will always provide a detailed breakdown of costs before beginning any repair work. We understand that unexpected appliance repairs can be stressful, and we aim to provide upfront pricing and honest recommendations to help our customers make informed decisions about their repair options.
- What is your typical process for working with a new customer?
Contact and Schedule: Customer contacts service, schedules technician visit. Diagnostic Assessment: Technician identifies appliance issue, provides estimate. Repair Approval: Customer approves or declines repair based on estimate. Repair Work: Technician fixes appliance, tests functionality. Final Cost: Technician calculates final cost including parts and labor. Payment: Customer pays final cost for the repair. Satisfaction Check: Technician ensures customer is satisfied with the repair. Warranty: Warranty terms for repair and parts are explained. Feedback: Customer might provide feedback or reviews. Ongoing Support: Customer has a contact for future repairs.
- What education and/or training do you have that relates to your work?
Our technicians at Full Time Appliance Repair are highly trained and certified professionals in appliance repair. They have undergone rigorous education, specialized courses, and hands-on experience. We continually update their skills to keep up with the latest advancements in appliance technology. Trust our knowledgeable team to provide reliable and efficient repairs for your appliances