FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Elite Doors, we strive to offer competitive and transparent pricing to ensure you get the best value for your investment. Our pricing depends on the type of garage door, customization options, and the complexity of installation. We provide free estimates and are happy to discuss your specific needs. Discounts: We offer seasonal promotions and discounts for military members, first responders, and seniors. Fees: No hidden fees! Any additional costs, such as permits or special materials, will be discussed upfront. Flexible Payment Options: We accept various payment methods and can work with you on a plan that fits your budget.
- What is your typical process for working with a new customer?
At Elite Doors, we prioritize a seamless and stress-free experience for our customers. Here’s our typical process when working with new clients: Initial Consultation: We start with a free consultation to understand your needs, preferences, and budget. This can be done in person, over the phone, or virtually. Free Estimate: Based on the details provided, we offer a clear and detailed estimate, including all costs and options. Product Selection: We guide you through choosing the perfect garage door, considering factors like style, material, and insulation. Scheduling Installation: Once the selection is finalized, we work with you to schedule a convenient installation date. Professional Installation: Our skilled team installs your garage door efficiently and ensures everything works perfectly. We also clean up the site before leaving. Follow-Up: After installation, we provide a walkthrough to ensure you’re satisfied and offer maintenance tips to keep your door in excellent condition. We’re committed to providing excellent customer service and making sure every client is thrilled with their new garage door.
- What education and/or training do you have that relates to your work?
Our team at Elite Doors is highly trained and experienced in the garage door industry. Here’s what sets us apart: Technical Training: Our installers and technicians undergo regular training to stay updated on the latest garage door models, technologies, and installation techniques. Certifications: We hold industry-standard certifications for garage door installation and repair, ensuring our work meets or exceeds safety and quality standards. Hands-On Experience: With years of practical experience, our team has successfully completed numerous installations and repairs, tackling projects of all sizes and complexities. Customer Service Training: In addition to technical expertise, we prioritize excellent customer service, ensuring every interaction is professional and customer-focused. Our blend of technical knowledge, hands-on experience, and a commitment to continuous learning ensures you’re working with skilled professionals you can trust.