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Move out cleaning
Pets in home
Window cleaning (interior),
Very responsive. Also very thorough cleaning. Had been using another service every two weeks however, this team left the house much cleaner than the previous service. The team was efficient and moved through each room with precision and thoroughness.Sep 3, 2019Verified
The ladies at Dust to Shine did an absolutely AMAZING job doing a move out cleaning on our rental house. From the floors to the fixtures, everything was sparkling, which is certainly a challenge considering they are the originals from the 1950's. They even managed to get the pink hair dye stains off my stepdaughter's bathroom counter. Simply spectacular! Would highly recommend!Jan 15, 2020Verified
Either stop by the house before giving a cleaning price or guarantee a final price +/- 10 to 15%. Made arrangements for cleaning. Scope was as specified on line and through subsequent e-mail communications. When the cleaners arrived and looked at the house, which was neat, the price went up 26% from the initial quote. Too high and I was disappointed. Did not use them and wasted about 2 weeks.Dec 7, 2019VerifiedDust to Shine Cleaning's reply
Like it was explained to you through thumbtack messages, we could not give you the final price until seeing your house because by looking at google maps your house looked a lot bigger then it was described- which I saw was the case when I got there. We have you our final price that was fair to the size of your house and it was up to you to accept or deny the service. We were the one who wasted our time because this was a FREE estimate and there was no extra cost to you; therefore you had nothing to lose. We are the ones that had to take time out of our day to drive there and give you a free estimate so we’re the one who wasted time and money. You wrote a review that is untrue and in bad faith to hurt a business simply because you did not get what you wanted that would only benefit you.
Exceeded my expectations. The team that cleaned my house did not miss a spot... They cleaned things that I didn't even know we're dirty. I highly recommend them.Aug 17, 2019Verified
I wish to commend your housekeeper for the fabulous job she did cleaning our house. It is immaculate. The quality of cleaning service performed was ‘ over the top’ thank u so much. Misty HFeb 6, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My prices are fair based on the quality of work I provide. I take great pride in my work and never cut corners. I clean my client’s houses the same way I clean mine. We work this way, our base price is calculated by the number of rooms and bath; this is your base price that you will get through thumbtack. We then will give the final price once we see your home in person. We make the schedule to do the cleaning, we come to look at the place and see in what condition the house is in, the size and what has to be done, and I'll give you the final price. Normally we can keep the standard price. I'll give you the full and final price before I start work, but you have no obligation to accept and there is no cost if we do not make the deal. We just leave and look forward to another opportunity with you. We do this every day and our goal is to satisfy our customers. the first cleaning will always be a deep cleaning, if you want maintenance, monthly, biweekly or weekly, a discount will be applied.
- What is your typical process for working with a new customer?After I give an estimate based on the description of your house and you are interested in hiring me, I do a free in person estimate. I will look at your house and listen to exactly what you want done. I will give you my final quote and you will decide if you want to proceed.
- What education and/or training do you have that relates to your work?I have always been extremely into cleaning and everything looking tidy in my own home. I have experience over 18 years of experience cleaning other people’s homes.