FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Basic Prices: This is the base price for the house cleaning service. This usually depends on the size of the home, the frequency of cleaning, and the extent of services requested.Extra Fees: Deep cleaning fees, pet fees, cancellation fees, and more.Frequency Discounts: On special discounts for customers who book regular cleanings , such as weekly or fortnightly. This can result in significant long-term savings. As we also offer referral discounts for customers who recommend our services. We even have custom quotes based on specific customer needs.
- What is your typical process for working with a new customer?
1. Initial Consultation 2. House Evaluation 3. Budget and Service Agreement 4. Scheduling 5. Initial Cleaning 6. Recurring Cleanings • If the customer opts for regular cleanings, the cleaning company will continue to provide services according to the agreed schedule. 7. Continuous Communication 8. Payment 9. Feedback and Adjustments 10. Continuity of Service
- What education and/or training do you have that relates to your work?
Pratice over the years.