FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the details provided in the request: number of bedrooms and bathrooms, type of cleaning, and ZIP code. The base price includes the standard scope of work for the selected service. Add-on services (inside oven, fridge, cabinets, heavy buildup) are quoted separately and approved in advance. Discounted rates are available for recurring cleanings. No hidden fees.
- What is your typical process for working with a new customer?
We review the request with the provided details (home size, cleaning type, approximate date, and ZIP code). Then we confirm availability, final price, and scope of work. On the scheduled day, we arrive fully equipped and complete the agreed services. We operate as a licensed and insured cleaning company.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience in professional residential cleaning, including regular, deep, and move-in/move-out services. We follow structured checklists and use professional-grade cleaning products. We are fully licensed and insured, and our accounting and tax reporting is managed by a professional accountant.