Flex Moving & Storage (Tampa)
Why this pro?
This pro offers local and furniture moving services, heavy lifting, and furniture delivery, and they’ve been in business for 5 years. Customers say they’re good overall.
Summarized from the pro's profile. Review their profile for the latest.
About
All-in-one moving & storage services: we take care of everything. Whether it's packing, loading, moving, or storing - you just sit back and let our pros take care of your stuff.
Overview
Hired 2 times
Background checked
50 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
Ask this pro about their preferred payment method.
Services offered
Type of furniture
Sofa
Armchair / recliner
Loveseat
Dining table
Projects and media
Projects and media
Reviews
Very good 4.6
97 reviews
5
90%
4
1%
3
1%
2
1%
1
7%
Read reviews that mention:
Past Customer
Apr 5, 2025
From Google
Rosario, Cornelius, and Nick were great. They helped with all of our furniture and moving needs. They were courteous and informative. They walked us through every step of the way. 5 stars! Thank you!
Flex Moving & Storage (Tampa)'s reply
Hi Serena, thank you so much for sharing your positive experience with Rosario, Cornelius, and Nick! We're delighted to hear that they were great, helpful, courteous, and informative. We're especially glad they walked you through every step of the way and made your move smooth and easy. We'll be sure to pass along your kind words to Rosario, Cornelius, and Nick. Their dedication to efficient and excellent service is truly appreciated. Thank you for your kind words and for taking the time to leave a 5-star review!
Sincerely,
Flex Moving & Storage
Past Customer
Mar 5, 2025
From Google
Francisco and Darien were amazing! Helped move me in was seamless and quick. Was thankful for that! I would def use them again. From miami to Tampa
Flex Moving & Storage (Tampa)'s reply
Hi Shea, we’re so happy to hear that our team made your move a positive experience. We truly appreciate your kind words and are grateful for your trust in Flex. Thanks again for choosing us!
Best Regards,
Flex Moving & Storage
Past Customer
Feb 27, 2025
From Google
Amazing work with flex storage wounderful expwriance with francisco and yahir i recomend everyone with this conpany hands down the best company i ever had !!!
Flex Moving & Storage (Tampa)'s reply
Hi Vickie, we’re so happy to hear that our team made your move a positive experience. We truly appreciate your kind words and are grateful for your trust in Flex. Thanks again for choosing us!
Best Regards,
Flex Moving & Storage
Past Customer
Apr 7, 2025
From Google
I had this company scheduled to move my home. I called 3 weeks in advance to cancel the service. I was called the week of the move and explained I had canceled the service. I was told the company was having issues with the answering service and he assured me the service was canceled. I was charged 200.00 anyway. I called numerous times to get a refund. The person who took my information the first time hung up on me. The next representative I spoke with, laughed because I had mispronounced the previous representatives name. It took my bank to get my money back, regardless of what the company says.Stephanie called to make sure my account was refunded. She made up for the errors that were committed. Call Stephanie if you have any issues.
Flex Moving & Storage (Tampa)'s reply
Hi Thomas, thank you for taking the time to share your experience with us. We are truly sorry to hear about the initial difficulties you faced with the cancellation of your move and the subsequent billing issues. We understand how frustrating it must have been to be charged despite cancelling in advance, and we sincerely apologize for the errors and the unprofessional handling of your calls. We acknowledge that this was not the level of service you should have received, and we are taking steps to ensure better communication and processes moving forward.
We are, however, glad to hear that Stephanie was able to assist you in resolving the refund issue and that she made up for the errors committed. We appreciate you mentioning this, as it helps us identify areas where our team is excelling and providing the support our customers need.
Thank you for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.
Best regards,
Flex Moving and Storage.
Wesner s.
Jul 3, 2025
Hired on Thumbtack
They overcharged my card; then, they refuse to provide me with a receipt. I called and texted several times. I spoke with someone. Then, they sent to another extension where an answering service pocked up; and took the message. I would not use this company again.
Details: 11-20 items • Sofa • Armchair / recliner • Bed frame • Mattress • Other furniture items • 21 - 30 miles • Stairs to load items • Stairs to unload items
Furniture Moving and Heavy Lifting
Credentials
Background Check
Michael Cuculich