FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts for school teachers & military personnel upon ID verification.
- What is your typical process for working with a new customer?
Finding out EXACTLY what kind of phone the customer has & diagnosing their phone's problem.
- What education and/or training do you have that relates to your work?
All throughout high school I fixed electronics through trial-and-error. I attended college majoring in electrical engineering and minoring in business management. After college I worked for 2 years as a technician working my way up to a store manager. I took my experience and work ethic to The Mobile Phone Doctor.