FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Tronco’s Land, our pricing is transparent and tailored to each project’s specific needs. We provide free estimates and never charge hidden fees. Discounts may be available for recurring maintenance, large projects, or community associations.
- What is your typical process for working with a new customer?
At Tronco’s Land, our process is simple and personalized: Initial Contact: We connect via call, text, or social media to understand your needs. Free On-Site Estimate: A certified team member visits your property to assess and provide a detailed quote. Proposal & Approval: We send a clear proposal outlining services, timeline, and pricing. Scheduling: Once approved, we schedule the work at your convenience. Service Day: Our crew arrives on time, completes the job safely and efficiently, and cleans up thoroughly. Follow-Up: We check in to ensure you're satisfied and offer ongoing maintenance options if needed
- What education and/or training do you have that relates to your work?
At Tronco’s Land, our founder Guillermo Troncozo brings a strong background in agriculture and safety. He holds a Bachelor’s Degree in Agricultural Sciences from Universidad Politécnica del Ejército in Ecuador and has extensive hands-on training in: Tree climbing and removal Boom lift operation (35–60 ft) Stump grinding OSHA compliance Equipment maintenance GMP and food safety training His 15+ years of leadership and field experience ensure every project is handled with expertise, safety, and precision.