What Really Matters, Inc.
What Really Matters, Inc.

What Really Matters, Inc.

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Introduction: I serve all of central Florida and offer exquisite flower arrangements for very competitive prices. I offer a free sample arrangement at my first in-person meeting with the bride. I additionally will offer a free sweetheart arrangement if the order exceeds $350.00. I can walk into your venue and see what needs to be done and I will not leave until everything is the way the bride wants it.. I have an extremely critical eye, & am a fanatic for details. I am able to see the big picture, while at the same time, focusing on the tiny details that make any event successful. I welcome the opportunity to be creative in a thousand different ways, whether it is creatively managing a modest budget or putting together an over-the-top floral display. I also love to work with the brides and grooms who are so excited about their big day and to do what I can to relieve their stress so that they can enjoy themselves.
Overview

Hired 88 times

Serves Orlando, FL

Background checked

2 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Credit card, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2019

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2018

Featured Projects

129 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.7

54 reviews

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Read reviews that mention:


pro avatar
Brian M.
Sep 19, 2022
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Hired on Thumbtack

Hired on Thumbtack

Susan was wonderful to work with on planing our flowers for our wedding day. She communicated quickly and really listened to what we were looking for. The flowers she arranged and personally delivered were beautiful. She stayed in contact before and after the wedding to follow up on how things went. She delivered the flowers and made sure to personally arrange the flowers and attach the boutonnières and corsages to insure they looked great for our special day. We are certainly glad we hired Susan for our wedding flowers and we would highly recommend her to any family or friends who are looking for a professional florist who knows how to deliver excellent service and quality for your special occasion. Thanks again Susan for making us feel so special.

Details: Ceremony • Boutonnieres • Corsages • 5 or fewer members • Orchids • 20 guests or fewer • At the pro’s location

Wedding Florist
pro avatar
Cierra C.
Feb 28, 2022
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Hired on Thumbtack

Hired on Thumbtack

Everyone at my wedding raved about our flowers!! They were so beautiful, more than I could have asked for. I checked out other florists in my area before choosing Susan, one said she could not even come close to the quality Susan offered for the price. Susan made our center pieces, arch decor, cake decor, my bouquet, my maid of honor's bouquet, and all of our boutonnieres. If you are looking for an amazing florist that truly cares about you and your special day this is the perfect choice. Thanks again!

Details: Ceremony • Reception • Boutonnieres • 5 or fewer members • Altar arrangements • Sweetheart table flowers • Cake table decor • Sign-in table arrangements • Peonies • Baby's breath • Orchids • 51 - 100 guests • My home, venue, etc.

Wedding Florist
pro avatar
Veronica W.
Nov 13, 2020
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Hired on Thumbtack

Hired on Thumbtack

She was so wonderful! Im so happy she contacted me and decided to help me last minute due to my other Florist that cancelled but Susan did 100% times better!! Thank you so much!

Details: Ceremony • Bridal bouquets • Bridesmaid bouquets • Boutonnieres • 5 or fewer members • Roses • Baby's breath • 51 - 100 guests • At the pro’s location

What Really Matters, Inc.'s reply
Thank you Veronica! I was so happy to design your flowers! Best wishes to you!
Wedding Florist
pro avatar
Salim H.
Aug 17, 2020
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Hired on Thumbtack

Hired on Thumbtack

Susan was amazing and her assistant was great as well. No complaints whatsoever. She came through with just 3 days advanced notice for our wedding and the centerpieces looked exactly like the pics we sent her. I’ve shared some pics below because she also nailed the description we wanted for the Bridal bouquet. Enjoy the pics and book her for your event without hesitation.

Details: Reception • Ceremony • Bridal bouquets • Boutonnieres • 16 - 20 members • Sweetheart table flowers • Roses • Hydrangeas • Ranunculus • Daisies • Dahlias • Lilies • 21 - 50 guests • My home, venue, etc.

Wedding Florist
pro avatar
Cherie L.
Jul 29, 2016
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Hired on Thumbtack

Hired on Thumbtack

Susan was great to work with! From the very first phone call she was so helpful with helping me decide on what flowers I wanted. She walked me through her website telling me what the flowers were and the arrangements that I liked. When we first met she brought a sample table arrangement and bridesmaid bouqet for me to look at. Where else do you get that? It was excatly what I needed to know that Susan would provided what I wanted on my wedding day. After that we stayed in contact and she was very flexible with my ever evolving ideas and flower requests. The day of the wedding my flowers turned out ABSOLUTELY GORGEOUS! I was blown away by how well she had listened to my requests and the beautiful arrangement of it all. I would absolutely recommend What Really Matters, Inc for anyones wedding or special event.
Wedding Florist
Credentials
Background Check

Susan Erlenbach

FAQs

  • What is your typical process for working with a new customer?

    I try to have a phone call with the customer to get an idea of what services he or she needs. Then, I research price information in preparation for our first meeting. If possible, I attempt to make a prototype bouquet or centerpiece to take to our first meeting. I meet with the customer at a mutually convenient location with my laptop computer and my notes and research about costs. When I meet with the customer, I try to get every detail I can both about the customer's vision and any concerns about costs, preferences and dislikes, and get a strong idea of the vibe that the customer is trying to achieve so that I can prepare a final, detailed proposal to meet the customer's needs.

  • How did you get started doing this type of work?

    I have loved flowers since I was a little girl in my grandmother's garden. I have been in a career that involved a great deal of planning, preparation, dealing with unexpected developments, and helping people deal with emotionally charged, very sad situations. In this line of work, I get to do a great deal of planning, preparation, dealing with some unexpected developments, while being creative and helping people enjoy what may be the happiest day of their lives.

  • What types of customers have you worked with?

    We have worked with local couples as well as couples who are using Central Florida as a destination wedding. We are LGBTQ friendly and are happy to help you manage even a modest budget if necessary. We have also provided flowers for corporate events and large luxurious weddings. We can provide additional decor such as vases, candle holders, signs, easels, backdrops and arches as well as floral arrangements. Our prices are competitive and we have relationships with many vendors to help you locate decor items that we may not carry.

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