Hook & Ladder Pressure Cleaning LLC
About this pro
Hook & Ladder is an amazing company! Our screened in patio is supposed to be all white, but it was so filthy I didn't think it was possible that it would ever come clean the way that it did!!! They were so professional and thorough with the job they did! The crew that performed the service at out home was very friendly, prompt with their timing and treated our patio and patio furniture as if it was their very own! They cleaned every corner & crevice to supreme perfection & took no short cuts! Our back patio looked as if it was brand new when they were done with it. I was so excited to host our baby shower because of how pristine our screened in patio now was!!! Our guests commented on how beautiful & clean everything was for being outdoors & I could've never done it myself! I will continue to use and highly recommend them for their 5 star service! Quality company with quality management and employees for the ultimate quality services! Hands down!! Thank you Hook & Ladder for such an amazing experience!Feb 6, 2018
Very Professional and responsive to job that need to be done.Jun 28, 2017Verified
I hired Mike and his two professional employees to power wash my home, patio, driveway and sidewalk. They did an exceptional job. He and his team are very thorough and detail oriented. I would recommend Hook and Ladder Pressure Cleaning to anyone and would hire them again when I need this service to be done.Feb 8, 2017Verified
Any number of people could have done this job, but what sets mike apart has been his communication! He responded the same day(via email as I am seldom at home). Drove by the house the next day to see what was needed, told me that my job was not what he usually did, and did it anyway. I have a new steel roof, gets lots of oak leaves that you don't want to leave as they will cause the galvanized surface to rust...and now I have vero pressure cleaning to make my new roof last the lifetime I bought it for...thanks Mike!May 12, 2016Verified
Michael power washed my paver patio and stamped concrete driveway. He did an A+ job and was very pleasant And efficient. I thought his rates were reasonable too.May 4, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?All prices are based of square footage. Over the years I found its the only way to be fair with all my customers and stay consistent. However I will bundle services so the more you have done than the more you save.
- What is your typical process for working with a new customer?I'm VERY personable so I prefer to speak to potential clients face to face or at least on the phone. I like clients to ask questions about my service. When your paying for a service, never be afraid to ask "why". Educate yourself... I want you to know that I'll treat your investment better than I'd treat my own. Second I visit your property to do a walk around. Do you have gutter, what type of landscape, or anything that would require special attention such as rust stains.
- What education and/or training do you have that relates to your work?I've been pressure cleaning since I was a teenager. Since then I've picked up tip/tricks to do the job safer and more efficient. I'm a member of the Pressure Washers Resource Association where I help other members across the country expand their own business.