- What should the customer know about your pricing (e.g., discounts, fees)?
We are a flat rate pricing company
- What is your typical process for working with a new customer?
I get all the information of what the customer is wanting and then giving them all the information I can to help them make the best decision based on that information. This way the customer gets exactly what they want and what they need.
- What education and/or training do you have that relates to your work?
I have been in the trade for 32yrs and have learned from the best in my area for those years. I have also been through many manufacturer training programs, mostly tankless repair and install.