FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
By leveraging industry veterans from top-performing publicly traded single-family REITs and technology, our operational efficiencies allow us to offer our premium services at fair costs. Our management fees of 8-10% of rent collected are only ever applicable when you have a resident paying rent, and our standard placement fee of 75% for complete property marketing across 52+ listing sites, showings, lease signing, and free renewals comes with a Resident Guarantee, meaning we’ll replace our resident free of charge if they break the lease and we’ll cover the cost of eviction should this ever be of concern.
- What is your typical process for working with a new customer?
Each owner has unique goals, and it’s our primary objective to understand and help execute these goals on an owner-by-owner basis.
- What education and/or training do you have that relates to your work?
Great Jones is a licensed brokerage in every state in which we operate. We only employ licensed property managers, many of which are also broker associates with extensive local experience and expertise. Our local teams are supported by a team of technology developers, marketing gurus, and quality assurance fanatics who focus on building and integrating the best technology and service experience for our owners and residents.