FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is fairly simple, we have a rate for Chemical Service, which is the most basic service. This is designed for customers on a budget or customers with free time and an and active interest in their pool. Our next level up is Chemical Service plus which is our entry level service but with a full service each alternate week. This is then followed by a Full service level which is definitely the best option for people with a busy lifestyle or lack of pool chemistry knowledge.
- What types of customers have you worked with?
Plumbing repairs are most common especially in winter months when different equipment has different contraction rates causing leaks. Often pools failing to gain prime, which can destroy a pool motor and pump if left unchecked, can be resolved for $10's of dollars of parts rather than resultant $100's.
- Describe a recent project you are fond of. How long did it take?
Work carried out at a clients open pool to fix a plumbing valve problem allowed the pool to function with a 30-40% better flow rate, as a result of this inexpensive repair. Now pool is circulating significantly better and the water is much clearer as filtration is now functioning at a far greater rate. Customer is delighted with the result.