FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Smartron Electric, we believe in offering honest, upfront pricing for every job—no hidden fees, no surprises. We’ll explain exactly what needs to be done and how much it’ll cost, so you can make the best decision for your home and your budget
- What is your typical process for working with a new customer?
At Smartron Electric, we make the process easy and stress-free with our simple, transparent approach. First, you give us a call, and our friendly team will assist you in scheduling a convenient time for your appointment. Once our technician arrives, they’ll listen to your concerns, assess the situation, and explain the best options tailored to your needs and budget. After you’ve chosen the solution, our licensed electricians get to work, using high-quality materials and following the latest safety protocols. We stand behind every job with a Lifetime Craftsmanship Guarantee, ensuring everything is done right the first time.
- What education and/or training do you have that relates to your work?
At Smartron Electric, we believe in continuous learning and maintaining the highest standards of expertise in the electrical field. Our team is led by Ryan Kelly, a licensed and certified electrician with years of hands-on experience in residential and commercial electrical work. Ryan and our technicians have undergone training and education to ensure we provide safe, effective, and top-quality service to our clients. In addition to our formal training, we stay up-to-date with the latest industry standards and best practices through ongoing education and certifications. This ensures we’re always prepared to handle a wide range of electrical services, from simple repairs to complex system upgrades. By combining formal education, hands-on experience, and a commitment to safety, we’re able to offer our clients peace of mind knowing that their electrical needs are in expert hands.