FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent and competitive pricing based on the scope of the project. Estimates are free, and we provide detailed quotes before starting any work. Discounts may be available for multi-service packages or referrals. No hidden fees—what we quote is what you pay.
- What is your typical process for working with a new customer?
We begin with a free consultation to understand your needs and evaluate your pool. After the inspection, we provide a written estimate. Once approved, we schedule the work at your convenience. We maintain communication throughout the process to ensure satisfaction and a quality finish.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in pool remodeling, resurfacing, and equipment installation. We stay up-to-date with the latest industry standards and attend manufacturer training for systems like Pentair, Hayward, and Jandy. We're also knowledgeable in water chemistry and startup procedures for new plaster.