FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a locally owned and operated company, but also part of a nationwide network. We are licensed, insured and committed to providing a high a level of service. We focus on making the correct repair the first time, and we warranty all of our work. Thumbtack does charge our company to match with customers so we do have a standard $59 service charge to come to your home and perform basic diagnostic. If you approve any repairs, we will waive the fee!
- What is your typical process for working with a new customer?
We will get you on our schedule ASAP! Our plumbers have fully stocked trucks and can perform 90% of tasks with the supplies they have on hand. Larger projects may require more preparation.
- What education and/or training do you have that relates to your work?
Our team has decades of experience ranging from small residential to large commercial jobs.