20 years in business
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates aren't complicated. We charge $50 Flat Rate for all residential PC services, whether on-site or in-office. For all commercial work, programming, and electronics design or repair work, we charge $50 per hour.
- What education and/or training do you have that relates to your work?
I'm not currently doing any formal continuing education, but I strive to continue educating myself daily. I read every technical article I have time to, and keep abreast of new technology. Reading the technology sections of Digg, Slashdot, engadget, and more, plus the blogs at sysinternals are great ways to keep up with new tech and enhanced troubleshooting techniques.
- How did you get started doing this type of work?
It was really just a natural progression. I was intrigued by electronics and computers from a very early age, and the more I worked with them, the more I enjoyed them. So naturally I got into repairing computers. From there I got a Bachelors in Electronics Engineering, which significantly increased my computer skill set to include programming, communications protocols, and much more. Now I can design custom electronics, write applications, design websites, and fix computers and servers; this is a much broader skill set than your usual computer tech has, which helps me solve client issues and meet their technical needs far better than if I was just a PC Technician.