FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront, flat-rate pricing—you’ll know the price before we start. Pricing depends on the diagnostic findings, access, and scope. After-hours/emergency service may cost more. We may offer promotions and Club Membership savings when available.
- What is your typical process for working with a new customer?
1. We schedule and confirm details. 2. We start with a whole-home plumbing safety inspection, then diagnose the main issue. 3. We explain what we found and give clear options. 4. You approve the option you want. 5. We complete the repair, verify everything’s working properly, and leave the area clean.
- What types of customers have you worked with?
Homeowners, landlords/property managers, commercial properties, and real estate agencies.