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About
Our focus is on quality work and customer service. We use the the best service practices and factory authorized parts. All work is warranted!
Overview
Hired 100 times
Background checked
2 employees
9 years in business
Business hours
Sun10:00 am - 6:00 pmMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and PayPal.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Electricity
Gas (natural)
Gas (gasoline)
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
35 reviews
5
94%
4
3%
3
0%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Dave D.
Jul 19, 2025
•
Hired on Thumbtack
Lorenzo did a great job and managed to fix both my mess and the original problem. Washing machine running like new again :)
Details: Washer or dryer • Samsung • Residential
MBN Service Company, LLC's reply
Thank you for choosing MBN Service Company. Thank for the review as well!
Appliance Repair or Maintenance
Mrs. M.
Nov 30, 2021
•
Hired on Thumbtack
When Mr. Simpson arrived, I realized he had previously repaired another appliance! He is communicative (responsive), courteous/thoughtful, professional, and punctual. He knows the appliances well and keeps abreast of industry progress, which results in excellent work quality and high value for our hire.
Details: Refrigerator • Samsung • Residential
MBN Service Company, LLC's reply
Thank you for your business and the great review!
Appliance Repair or Maintenance
Korrey W.
Jul 29, 2022
•
Hired on Thumbtack
I reached out to Lorenzo in regards to resolving an issue at my condo and he over delivered. I’ll be using him again for refrigerator and dryer needs.
Details: Washer / dryer • Samsung • Residential
MBN Service Company, LLC's reply
Thank you for your business and the great review!
Appliance Repair or Maintenance
Riccadi I.
Apr 22, 2024
•
Hired on Thumbtack
I booked one day in advance shortly after received a text message that acknowledged an arrival window I suggested. Lorenzo arrived In that time confirmed and even called shortly before to advise of his arrival. It was slightly raining outside and he took the time to go outside and check the outdoor unit and overall completed the job withing 30 minutes to an hour. I felt like the price was fair compared to other companies within the atlanta area as we have gotten multiple quotes being that we had another company come out to install furnace previous fall. Lorenzo walked around to do a temperature check as well and reccomended a routine maintance in the future. I would reccomend & use services again.
Details: Repair • Only warm air is blowing from the vents • Routine maintenance • Outside • Ground floor • Townhouse
Central Air Conditioning Repair or Maintenance
Antoine M.
Jan 25, 2022
•
Hired on Thumbtack
Excellent job, and very prompt. He diagnosed and repaired my fridge quickly without any issues. I will definitely use MBN Service Company again!
Details: Refrigerator • Viking • Residential
MBN Service Company, LLC's reply
Thank you for your business and the great review!
Appliance Repair or Maintenance
Credentials
Background Check
Larenzo Simpson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My prices are competitive, the service call fee is waived with most paid repairs.
What is your typical process for working with a new customer?
When the customer calls, I get all the information needed, inform them of the service fee, and schedule a time frame that is beneficial for both of us for the service visit. I offer a warranty on all completed repairs.
What education and/or training do you have that relates to your work?
I received my training from a technical college, where I studied HVAC and Major Appliance repair. I also gained experience by working in the industry.
