FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
"At O. K. Repair, we believe every customer deserves quality service at reasonable prices. Here's what you need to know about our pricing: Transparent Pricing: Our prices include a 3-month warranty on parts and labor. Customer Care: You're our priority, and we strive for your complete satisfaction. Competitive Rates: Our prices are competitive and reflect our commitment to providing top-notch service."
- What is your typical process for working with a new customer?
Our typical process for working with a new customer is straightforward and customer-centric. Simply reach out to our friendly customer service team, and they will assist you in scheduling an appointment. Once the appointment is set, our skilled technician will arrive at your location to diagnose the issue and provide you with a detailed explanation of the repair process. We prioritize transparency and aim to offer you the best price for the required service. Your satisfaction is our top priority, and we are here to address any questions or concerns you may have throughout the process.