FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent and flexible pricing to suit diverse project needs. For quick, defined services like 'micro-architecture' consultations (e.g., sketch reviews, simple floor plans, code compliance checks), we often provide fixed-fee packages so you know the cost upfront. For larger or more complex projects requiring custom design or extensive project management, we typically offer project-based fees or hourly rates, clearly outlined in a detailed proposal. We prioritize clear communication to ensure there are no surprises. We're happy to discuss specific project scopes and provide a tailored quote during an initial consultation.
- What is your typical process for working with a new customer?
Our process is designed to be clear and efficient, ensuring we fully understand your vision: 1. Initial Inquiry & Discovery Call: You reach out with your project needs, and we schedule a brief call to understand your goals, scope, and initial questions. 2. Project Assessment & Proposal: Based on our conversation, we'll outline a proposed scope of work, timeline, and detailed fee structure specific to your project. 3.Agreement & Kick-off: Once the proposal is approved, we'll formalize our agreement, and our team will dive into the work, scheduling any necessary site visits or in-depth meetings. 4. Collaborative Design/Execution: We maintain open communication throughout the project, providing regular updates, seeking your feedback, and ensuring we're always aligned with your vision. 5. Delivery & Follow-up: We deliver the agreed-upon results, and we're always available for follow-up questions or future phases.
- What education and/or training do you have that relates to your work?
Our team brings a diverse and robust educational background to every project. Our principals and key staff include licensed Architects, Project Managers, and Engineers. This comprehensive training equips us with a deep understanding of design principles, structural integrity, building codes, sustainable practices, and efficient project delivery. We are committed to continuous professional development to stay at the forefront of industry advancements and best practices.