If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Experience a Deeper, Greener Clean with Got Carpets
Looking for more than just a basic carpet cleaning? At Got Carpets, we deliver powerful eco-friendly deep cleaning with every service—no hidden fees, no sales pressure. Every cleaning package includes thorough stain treatment and uses a high-powered truck-mounted system that lifts dirt and grime from deep within your carpet.
We take pride in our work and for us every job is about transformation and quality. We use top-of-the-line environmentally safe products that are tough on stains but safe for your family and pets. Our powerful truck mounted system means faster dry times—no more waiting around on soggy carpets.
Your satisfaction matters. That’s why we back our services with a 30-day satisfaction guarantee. Great results, honest pricing and a cleaner healthier home—every time.
Overview
Current Top Pro
Hired 974 times
231 similar jobs done near you
Background checked
1 employee
19 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Cleaning method
Property type
One-story house
Two-story house
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and punctuality.
Excellent 4.9
502 reviews
5
95%
4
3%
3
1%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Brenda D.
1 month ago
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Hired on Thumbtack
My Carpet looks great. If you are looking for a professional carpetcleaner hire this pro. I already have a recommendation for this pro to come and clean my neighbors carpet, and i will be calling this pro back to clean my sectional and area rug. 5 stars is not enough stars for this pro.
Details: Two-story house • 4 rooms • Drink stains • Food stains • No stairs • Steam cleaning • I don't have pets at home • Smokers in home
Carpet Cleaning
Taylor S.
1 month ago
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Hired on Thumbtack
I saw Krys' reviews and I completely understand why she is rated so highly! I have an old house with old carpets that honestly need to be replaced, but before I did that whole ordeal, I figured that I would try to get the carpetscleaned first. This is not the first time I have had them cleaned, and since they are old and other people "did what they could do," my expectations weren't super high. Krys absolutely blew me out of the water. I walked upstairs to address a question she had for me before working on the last of three rooms, and audibly said "WOAH" at what she had done thus far. By the time she was done, it was a NIGHT AND DAY DIFFERENCE and at a great price. 100% recommend her and will be calling her again next year!
Details: Two-story house • 3 rooms • Pet stains • Drink stains • Food stains • No stairs • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Mary Ann J.
Jun 8, 2026
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Hired on Thumbtack
Christel was on time, very respectful profession, friendly wasn’t intimidated by her make you feel like you knew her. My carpet was looking like brand new I must ideed say I was lucky to have her, hopefully looking forward getting her next time, thank you.
Details: Two-story house • 3 rooms • Food stains • 1 flight • Steam cleaning • I don't have pets at home • No smokers in home
Got Carpets LLC's reply
Thank you so much for your kind review!
It was a pleasure serving you, and I'm thrilled to hear that you were happy with the results. At Got Carpets LLC, we believe that great customer service is just as important as great cleaning results, so it's wonderful to know that you felt comfortable and well taken care of throughout the process.
Hearing that your carpet looked brand new again is exactly the outcome we strive for. Your kind words about my professionalism, friendliness, and punctuality mean a lot, and I truly appreciate you taking the time to share your experience.
Thank you for choosing Got Carpets LLC. I look forward to working with you again in the future!
Carpet Cleaning
Monica S.
Jun 3, 2026
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Hired on Thumbtack
Krystle was very responsive to my project request, confirmed appointment and pricing very quickly and did a great job cleaning my carpets. She checked in one the day of the service to inquire about arriving early and did a great job! I would definitely recommend her service.
Details: One-story house • 4 rooms • Drink stains • No stairs • As recommended by the professional • I don't have pets at home • No smokers in home
Got Carpets LLC's reply
Thank you so much for your wonderful review and recommendation!
I'm delighted to hear that you were happy with both the communication and the cleaning results. I understand how important it is to have clear pricing, prompt responses, and reliable service, so I'm glad I was able to make the process easy and convenient for you.
Whenever possible, I like to keep customers informed and offer flexibility with scheduling, which is why I reached out about arriving early. It's great to know that was appreciated.
Thank you for trusting Got Carpets LLC with your carpet cleaning needs. Your kind words and recommendation mean a lot to a small business like mine, and I look forward to serving you again in the future!
Carpet Cleaning
Lydia B.
Jul 7, 2026
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Hired on Thumbtack
They were very responsive and clear about the estimate. They kept to the timeframe they gave me for the service date and were professional. Very satisfied with their service. My carpet is definitely much improved!
Details: Two-story house • 3 rooms • Pet stains • Food stains • No stairs • Steam cleaning • I have pets at home • No smokers in home
Carpet Cleaning
Credentials
Background Check
Krystle Griggie
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I consider my pricing to be fair and will offer discounts depending on how much is being cleaned.
What is your typical process for working with a new customer?
An evaluation of what needs to be cleaned and a quote.
What education and/or training do you have that relates to your work?