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Cyber Secure

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
At CyberSecure, we help organizations protect what matters most. With four years in business, and over two decades in the industry, we specialize in Enterprise Managed Security, IT, Risk and Compliance, Incident Response, and ML/AI Ops services for B2B clients. We take a thoughtful, business-first approach to security, aligning every technology decision with clear, positive outcomes for your organization. Our experience includes securing regulated industries such as healthcare, defense, logistics, and financial institutions. Whether you need ongoing managed security, support for your network, or help responding to an incident, we’re here to guide you with clarity and care. If you have questions about your organization’s security posture or want to explore which services are the best fit, contact us to start the conversation.
Overview

Hired 19 times

Serves Atlanta, GA

Background checked

1 employee

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, and Zelle.

Services offered
Computer issue
Computer type

PC

Desktop or laptop

Desktop

Laptop

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

9 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:


pro avatar
Rennie C.

Nov 8, 2022

Hired on Thumbtack

David is amazing! I called on the same day because I had a slight emergency with my laptop and he went over and above to solve my issue. He not only has a great work ethic and knows his stuff but he has a positive attitude as well. The power went out at my place and he was willing to meet at a different location without any problem. The work was done quickly for a very reasonable price. I will certainly be hiring him again and I would highly recommend him for anyone needed computer repairs.

Details: Mac (Apple) • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.

Cyber Secure's reply
Hi Rennie, Thank you for taking the time out of your busy schedule to write such a nice review! I hope your MacBook is still going strong for you, and if you need anything else, please don't hesitate to reach out. Thank you for your business, and I look forward to serving you again in the future!
Computer Repair
pro avatar
Alex R.

Nov 20, 2022

Hired on Thumbtack

Coming from someone who builds their own PCs, and tries to self-troubleshoot, David was exceptional. He met with me remotely (different state) last minute, working around my schedule, on the weekend no less! He explained what he was doing as he did it, giving me peace-of-mind that he could be trusted. He was enjoyable to talk to, as there was some down-time waiting for systems to reset or processes to complete; an excellent conversationalist. I cannot recommend David enough. If I ever run into unsolvable technical issues in the future I will absolutely turn to David for assistance.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet)

Cyber Secure's reply
Hi Alex! Thank you so much for such a comprehensive and stellar review! I really appreciate you taking the time to write one for my business, as it helps immensely. I am very glad I was able to help resolve the chief issues you inquired about, as well as some bonus content like getting your NVME drive provisioned and operable inside Windows so you can use it! I thoroughly enjoyed working with you as well, and hope to have the opportunity to earn your business again in the future.
Network Support Services
pro avatar
Barry H.

Jan 27, 2024

Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Brady K.

Dec 16, 2023

Hired on Thumbtack

David, was incredible! He was incredibly professional, knowledgeable, and friendly. I would highly recommend him. He is incredibly patient. In this dsy and age, customer service has diminished, but not with David. He puts the customers needs front and center, while at a very reasonable rate. All I can say, I am simply AMAZED by my experience! He helped clean up my computer, my Onedrive, software, connect my Alexa, and my mobile devices! Thank you.

Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair
pro avatar
Danna B.

Dec 23, 2023

Hired on Thumbtack

If I could I would rate him five out of fiveI would!! Icould not find anyone to help me in my hometown to secure my network after being hacked. He drove 67 miles and secured everything at home and he even took two of my devices back to his home to get those in order and he's coming back. He was awesome punctual his quality of work was great he responded quickly and just an all-around nice personality I can't thank him enough for his help since I had been dealing with this since October of this year. I promise you you won't be disappointed if you need his help. Thanks again David

Details: Personal (Home) • Network security • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services
Credentials
Background Check

David Richards

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