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Hired 291 times
24 years in business
Cash, Check, Credit card, Paypal, Square cash app, Venmo
Top Pro status
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Photos and Videos
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Ray was here on time, repaired my computer to my satisfaction and gave me good advice. The price performance ratio is very good. I will call Ray again at any time.Jan 29, 2020Verified
Provided excellent service. Was knowledgeable and completed the work I requested in a timely manner. He was the first to respond and I believe I made the right choice. I would recommend him to anyone needing computer service or repairs.Sep 27, 2018Verified
On time, in home computer repair service. Very knowledgeable about systems.May 24, 2017Verified
Ray did everything he could to make sure I was satisfied with his work including going to the computer store to get a new hard drive. He is very skilled and thorough in his work. I would highly recommend him. He really gave me value for his work.Jul 7, 2018Verified
All Hat and no Cattle He was unable to fix either one of my computers - just like throwing $90 in the toilet. Very limited knowledge of computers. I cannot recommend him.Oct 8, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My fees are very competitive. I do not charge for travel. The price is for one system or issue. If client wants another system's issue resolved that would be at a discounted price.
- What is your typical process for working with a new customer?I would always make my customer feel comfortable and that his issue is manageable. I lower their anxiety level. I explain my strategy for resolving their problem.
- What education and/or training do you have that relates to your work?I have extensive training and am CompTIA Net+ certified for over four years. I am an expert in virus and WiFi issues plus improving the performance of computer systems. I have over twenty years running my computer company.