Techknowgirl Training

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About Techknowgirl Training

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Dear Ramesh,

This is Neil Renfroe from the Chemistry department. I worked in the Facilities department for a short time two years ago. I am contacting you regarding the Microsoft Excel training and other Microsoft training that I have been doing with Deborah Dunbar. I want to let you know how amazing my experience with Deborah has been and how thankful I am to have the opportunity to work with her.

I started to work with Deborah after I attended one of her amazing Excel classes. After being awed by her impressive teaching style I approached her and asked for some advice on how I could become an Excel instructor. Deborah gave me some great advice and then told me that I could help teach with her at Georgia State University. I was very excited and scared by this opportunity. Deborah and I started co-teaching the Microsoft classes this fall and I have had an amazing experience. I have been able to grow my Excel skills, become a better public speaker, meet new people and have fun. I have taken my enhanced Excel skills and I have applied it to my job duties in the Chemistry department. I have used these skills to create a dashboard for all grant applications submitted by the department and I have used the skills to become a more efficient worker in my day to day job duties. I believe that my new skills in Excel have greatly contributed to my success in the Chemistry department. I just recently received a promotion and I believe that my use of Excel helped me to get this promotion.

Not only have I received a promotion but I was recently approached by the school of policy studies and asked to apply for a position in their department. In the Excel class we taught this fall a business manager from the school of policy studies took the class. She said that we both impressed her so much and that she thought I would be great for this position. I am telling you this because I want you to know the impact Deborah has made on my personal skills and my life. All of these opportunities became available because of the work we have been doing together, her encouragement, and mentoring. I have grown and learned so much in these last six months and I wanted to let you know how amazing Deborah is and the impact she has made in my professional and personal life.

Thank you!

Neil Renfroe
Georgia State University Chemistry
Grants and Contracts Officer


Atlanta, GA 30303

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  • 5/5 stars

    Techknowgirl Training was awesome. I have taken several classes and I have learned so much. The instructor Deborah Dunbar makes learning exciting and fun. She takes the time to make sure you understand and gives hands-on help when needed.
    I would recommend her training classes to anyone who want to learn computer skills and excel by taking the chance to trust that you can learn know matter how old you are. Techknowgirl Training has so many courses that will help you to be the expert at your workplace or get through school work with ease, just by learning cool techniques and shortcuts that will make accomplishing your goal so easy.

  • 5/5 stars

    Deborah is helping with computer training for a Senior Citizen with very little computer knowledge. She is very patient and has allowed us to schedule sessions at our convenience. We have a long way to go in the learning process so we are very excited to have found Deborah.

  • 5/5 stars

    Deborah Dunbar is an Outstanding computer tech and trainer. She has an amazing ability to relate some of the most complex computer programs to everyday life so you can understand what to do and not be intimidated with the process of learning.

    Deborah makes you feel good about yourself and your abilities to learn computer software. I have learned so much from Deborah when it comes to computer training. She is the Ultimate Tech Know Girl and I would recommend her to anyone looking to have a knowledgeable yet caring computer instructor.

Question and answer

Q. What is your typical process for working with a new customer?

A. #1 Find out what their needs are. #2 Find out what their concerns are.

Q. What education and/or training do you have that relates to your work?

A. B.B.A. in Computer Information Systems. Microsoft Certified Instructor

Q. Do you have a standard pricing system for your service? If so, please share the details here.

A. I have a standard pricing system used for both government and corporate training. Individuals prices are standard but lower than the other contracts.

Q. How did you get started doing this type of work?

A. Started winning awards for my training. The writing was on the wall. Time for me to help more people. I've taught well over 38,000 people so far.

Q. What types of customers have you worked with?

A. FBI, DEA, Board of Regents, Bureau of Investigations - Georgia, Print Pak, Georgia State University. Raising the Bar - Corporate Consultant agency, people laid off from work, employees from various organizations, Georgia Power Company.

Q. Describe a recent project you are fond of. How long did it take?

A. Recently, trained an entire department how to create beautiful and professional On Line Forms using Adobe products. It took 5-days to train the entire department. They have several brand new online forms and they are exceedingly delighted.

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. Go for quality. Your time is valuable.

Q. What questions should customers think through before talking to professionals about their project?

A. I've taught heavy hitters like FBI, DEA, Army National Guards, Corporate clients, everyday people trying to make sense of all those changes in software programs.

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