FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on access level, system size, and condition, but I always confirm before starting. Combo packages are available for multiple services like air duct + dryer vent cleaning, chimney + gutter cleaning, or mold + water damage restoration.
- What is your typical process for working with a new customer?
I begin with an inspection and a few quick questions to identify the main issue — whether it’s a clogged dryer vent, chimney buildup, water damage, or mold concern. Then I explain the best solution, confirm the exact price upfront, and document the results before and after the job for full transparency.
- What education and/or training do you have that relates to your work?
Trained through professional restoration and home maintenance programs, including air duct and HVAC cleaning, mold remediation, chimney and gutter repair, and water damage restoration. Years of hands-on field work have built a deep understanding of safety, efficiency, and long-term prevention