FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide value for our customers. We are not the cheapest on the market but being in the industry for so long we understand the competition and more important the customers needs. We always try to do the right thing, our estimates are all itemized and very transparent.
- What is your typical process for working with a new customer?
We have a brief phone conversation to have an idea what the customer is looking to achieve, then we set up a meeting in person to take a look at the project, measure and provide a quote. The estimates are FREE of charge.
- What education and/or training do you have that relates to your work?
We have a dozen of certificates from attending leading industry brands workshops from Schluter, Mapei, Loba, Bona, Ardex... We are also members of NTCA and NWFA.